Reviewed · NEW ORLEANS RIVERBOAT CRUISES

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise

★ 4.0 · 446 reviews 6 hours 30 minutes (approx.) From $88 Operated by Gray Line New Orleans · Bookable on Viator
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New Orleans is more than its French Quarter, and this half-day combination gives you a useful view of the city’s different faces: Creole courtyards, above-ground tombs, oak-shaded City Park and the working Mississippi River. You see much of it from a coach, then trade the road for a two-hour river cruise.

I like two things in particular: the city tour gets you beyond the downtown blocks, and the riverboat adds a slower, more atmospheric view of the Crescent City. Guides such as Harris, Robert, Val and Katherine have earned especially warm praise for making the history lively and answering questions, while drivers help make the coach portion easy.

The main consideration is time and scheduling. The experience lasts about six and a half hours, and tour times can change; there have also been cancellations and occasional changes of vessel. If you have a tight itinerary, confirm the departure details before you set off.

What you should know before booking

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - What you should know before booking

  • You get two different views of New Orleans: a narrated coach tour and a two-hour Mississippi River cruise.
  • The city stops include a cemetery and City Park: at St. Louis Cemetery No. 3, you can see above-ground tombs; in City Park, the free sculpture garden and Cafe du Monde are options.
  • The Garden District is mainly a drive-by: you pass mansions and the St. Charles Avenue streetcar route rather than having a long walking visit there.
  • Jazz and the calliope are part of the river experience: the steam calliope plays daily, while live jazz is seasonal.
  • Lunch costs extra: the Louisiana buffet is optional and subject to availability, so ask how to arrange it before boarding.
  • The Natchez may be replaced: during inspections or maintenance, its sister vessel, the Riverboat City of New Orleans, operates the cruise.

Start at the river, then see the city by coach

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - Start at the river, then see the city by coach

The meeting point is Gray Line’s Lighthouse Ticket Office at 400 Toulouse Street, close to the Natchez dock and within walking distance of many downtown hotels. The tour combines about three hours on a motorcoach with a two-hour river cruise. Depending on the departure you book, you may take the city tour first or cruise first; the listed options include a 9 a.m. city tour followed by an 11:30 a.m. cruise, and a noon city tour followed by a 2:30 p.m. cruise.

That order matters if you have plans later in the day. The experience takes roughly six and a half hours overall, so leave room for the full outing rather than treating the cruise as a quick add-on. Check your confirmation for the exact start time and sequence.

The group is capped at 25, which is small enough to make asking questions practical, though you are still touring by coach. That format covers more ground than you could comfortably walk in a few hours, but it also means some sights are viewed through the window rather than explored on foot.

More jazz and music tours in New Orleans:

French Quarter and Jackson Square: a quick orientation

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - French Quarter and Jackson Square: a quick orientation

The coach begins with a broad look at the French Quarter, including its French and Spanish-influenced buildings, courtyards and voodoo specialty shops. This is a useful introduction if you have just arrived: you can start placing the Quarter’s streets and architecture in context before exploring on your own.

Jackson Square gets a short stop, about 15 minutes. You can see St. Louis Cathedral, the Cabildo and Presbytere museums, and the Pontalba Apartments, which are described as the oldest apartment buildings in the United States. Your guide also explains the Baroness Pontalba’s role in their construction.

The stop is brief, so think of it as a primer, not a full visit to the museums or cathedral. If you want time inside those buildings or a slower look around the square, plan to return independently. The benefit here is hearing a guide connect the buildings and the city’s story while you have the place in front of you.

St. Louis Cemetery No. 3: above-ground history

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - St. Louis Cemetery No. 3: above-ground history

At St. Louis Cemetery No. 3, you get about ten minutes to walk among tombs and statuary dating from the cemetery’s 1854 opening. The guide explains New Orleans’ tradition of above-ground burial, a subject that makes more sense when you can see the structures up close.

It is a compact stop, and walking surfaces may be uneven, so comfortable shoes are a sensible choice. You can also stay on the bus if you prefer not to walk through the cemetery. If this is a subject you find compelling, the brief visit may leave you wanting a longer cemetery tour; treat it as a first look rather than an in-depth exploration.

City Park: sculpture, live oaks and beignets

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - City Park: sculpture, live oaks and beignets

City Park offers a welcome change of pace from the city streets. The coach makes a roughly 15-minute stop in a setting of lagoons, bayous, footbridges and old oak trees. You can visit the free, 11-acre Besthoff Sculpture Garden or stop at the park’s Cafe du Monde for beignets and cafe au lait.

There is a trade-off: you cannot do both at leisure in such a short stop. If the sculpture garden is your priority, use your time there. If you want a beignet, bring cash, as the tour information specifies cash payment at this location; the food is not included in the ticket.

The tour also takes in the Audubon Zoo area and views of Tulane and Loyola universities across from Audubon Park. These are part of the wider route, rather than extended visits. You’ll see more of the city than the French Quarter alone, though you may want to return to particular places later.

Garden District and the St. Charles Avenue route

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - Garden District and the St. Charles Avenue route

From the coach, you follow the path of the St. Charles Avenue streetcar, described as the world’s oldest continuously operating passenger railway system. Along the way, the tour passes stately Garden District homes, including mansions associated with former kings and queens of Mardi Gras.

This is a good section for getting a sense of how the city changes from one neighborhood to another. You can compare the Quarter’s close-set buildings with the larger homes and tree-lined streets uptown. But it is mostly a drive-by, so don’t expect a long walk among the houses or time to stop at every sight.

The coach helps make this route practical: the Garden District and Audubon area are a long way from the riverfront on foot. On the other hand, traffic and road closures can affect the return route, especially during major events. One useful advantage of a guide is the commentary along the way; names such as Harris, Robert and Val appear often in praise for clear explanations, humor and a willingness to take questions. The quality of the experience can depend on who is leading your particular departure.

Mississippi River: jazz, calliope and port narration

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - Mississippi River: jazz, calliope and port narration

The two-hour cruise shifts the pace. You can sit inside or head to an outside deck for views of the New Orleans shoreline and the broad river. The captain narrates sights connected with one of the world’s busiest ports, and the boat passes Chalmette Battlefield, where Jean Lafitte and his buccaneers joined Andrew Jackson in the Battle of New Orleans.

The steam calliope plays daily, while live jazz is seasonal. The combination of river views, music and history gives the cruise its appeal: it is not just transportation on water, but a chance to hear about the port and the river’s role in the city. You can also tour the historic steam engine room to see how steam powers the paddlewheel and the calliope.

The paddlewheel and period-style vessel make this a distinctly different experience from the coach portion. Still, the cruise is deliberately leisurely, not an action-packed excursion. If you want a relaxing end to the day and an alternate view of the city, that slower rhythm is a plus. If you are mainly seeking detailed sightseeing at each stop, the city tour is likely to be the stronger half.

The Steamboat Natchez may not operate on your date if it is away for Coast Guard inspection or maintenance. In that case, the newly renovated Riverboat City of New Orleans takes its place. The operator says the sister vessel offers the same kind of two-hour riverboat cruise, with jazz and views, but if sailing on the Natchez itself is important to you, ask about the vessel when confirming.

Optional buffet: Louisiana dishes for an extra charge

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - Optional buffet: Louisiana dishes for an extra charge

Lunch is not included in the $88 ticket price. An optional buffet is listed at an additional cost of $13.50 per adult, subject to availability. The menu may change, but it includes Southern fried fish, red beans and rice with andouille sausage, roast beef debris with gravy, vegetarian pasta salad, vegetables, coleslaw, fresh fruit and the Natchez bread pudding with white chocolate sauce.

The menu leans toward Louisiana and Southern dishes, with seafood among the main choices. There are also non-seafood items, but if you are traveling with a picky eater or have dietary needs, check the available options rather than assuming every dish will suit. A snack bar is also available, with hotdogs mentioned as an option.

The buffet has caused some confusion over where and when to buy it. Ask at the ticket office or lighthouse before boarding, and confirm whether it can still be purchased on the boat. Coffee and tea are included with the lunch; adult drinks are available for purchase. Bars serve beer, wine and specialty drinks, with alcohol limited to adults 21 and over.

Is $88 good value?

New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise - Is $88 good value?

At $88 per person, you are paying for two substantial activities: a three-hour narrated city tour and a two-hour river cruise. If you would otherwise book both experiences separately, the package can save time and may save money. More importantly, it gives you a broad first look at neighborhoods that are not all within easy walking distance of one another.

The value is strongest if you are new to New Orleans, have only a few days, or want a guide to explain what you are seeing. The city tour gets especially good marks for its guides and drivers: people often single out Harris, Robert, Val, Katherine, JoAnn and Jim for clear, entertaining commentary, and drivers such as Melanie and Dominique for friendly, careful service. That personal touch can make the coach portion far more than a list of landmarks.

The river cruise is a gentler experience and may feel less eventful to some people. It is worth more if you enjoy live music, river views and a narrated account of the port than if you expect a close-up tour of the city’s waterfront. The package makes sense as an introduction, but it is not a substitute for spending time on foot in the Quarter, Garden District or museums.

Practical details that can save you trouble

Wear comfortable shoes for the cemetery and other walking portions, where sidewalks and streets may be uneven. Casual clothing is fine. In warm weather, the operator recommends light-colored clothing, a hat or cap, sunscreen and an umbrella.

If you need a wheelchair-accessible coach, request it in the special requirements box when booking so the operator can arrange an appropriate vehicle. The cruise’s main deck is accessible, but the upper and lower decks are reached by stairs, and the restroom stalls are not wide enough for a wheelchair. Only service animals defined under the ADA are allowed on the coach and boat.

The departure point is near public transportation. If you drive, public parking is available on Decatur Street for an hourly fee; the closest listed lot is Jax Lot #P401 at 500 Decatur Street. The operator asks you to walk to the meeting point when practical to help limit vehicle traffic in the French Quarter.

Cancellations do happen, and some people have arrived to find a tour changed or canceled without receiving notice. Keep an eye on your messages before departure and make sure the booking contact details are correct. The stated policy allows a full refund when you cancel at least 24 hours in advance; weather or minimum-participant cancellations may result in an alternate date or a refund.

Should you book this New Orleans combination?

Book it if you want an efficient orientation to the city, appreciate a guide who can explain the landmarks, and like the idea of ending with jazz and river views. The strongest part is often the coach tour, especially when you get a guide who brings the history to life. The boat adds atmosphere and a welcome change of pace.

Skip it if you prefer to explore every neighborhood on foot, need long stops at museums or gardens, or have little flexibility for a six-and-a-half-hour outing. Before you commit, check the exact schedule, ask about the boat and buffet, and leave extra room around the tour in your plans. For a first visit, it is a practical way to see more than the Quarter without trying to cover the whole city on your own.

FAQ

Where does the tour start and end?

It starts at the Gray Line Lighthouse Ticket Office at 400 Toulouse Street, at the Steamboat Natchez dock in the French Quarter. The activity ends back at the meeting point.

How long does the experience take?

The full experience lasts about six hours and 30 minutes. It includes an approximately three-hour narrated coach tour and a two-hour river cruise.

What departure times are offered?

The listed options are a 9 a.m. city tour followed by an 11:30 a.m. cruise, or a noon city tour followed by a 2:30 p.m. cruise. Confirm the exact schedule for your date.

What are the main stops on the city tour?

The tour includes the French Quarter, Jackson Square, St. Louis Cemetery No. 3 and City Park. It also passes the Garden District, the St. Charles Avenue streetcar route, Audubon Park, Tulane University and Loyola University.

Is lunch included?

No. Lunch is an optional extra, listed at $13.50 per adult and subject to availability. Ask at the ticket office or before boarding about how to purchase it.

What food is served with the optional buffet?

The sample menu includes fried fish, red beans and rice, roast beef debris with gravy, vegetarian pasta salad, vegetables, coleslaw, fruit and Natchez bread pudding. The menu may change.

Will the cruise definitely be on the Steamboat Natchez?

Not always. If the Natchez is unavailable for Coast Guard inspection or maintenance, its sister vessel, the Riverboat City of New Orleans, operates the cruise.

Is live jazz played on every cruise?

Live jazz is seasonal. The steam calliope concert is listed as a daily feature.

Is the tour wheelchair accessible?

Advance notice is required to arrange an accessible coach. On the boat, the main deck is accessible, but the upper and lower decks require stairs, and the restroom stalls are not wide enough to accommodate a wheelchair.

Can I cancel for a refund?

You can cancel at least 24 hours before the experience’s start time for a full refund. For weather or minimum-participant cancellations, you will be offered another date or a refund.

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